Your data, handled honestly.
We collect what we need to get you on the road and nothing we don't. Bookings and payments run through Camplify; we never sell your data. Here's exactly what we hold, why, and how to get it changed or removed.
- No resalewe never sell data
- SSLencrypted in transit
- Opt-inmarketing only if asked
- Camplifypayments handled there
- Your callaccess · correct · delete
The short version, before the detail.
- Name, email, phone, address BOOKING
- Driver's licence (eligibility) VERIFY
- Payment details VIA CAMPLIFY
- Site usage / cookies ANALYTICS
- Sell your personal data — · NEVER
- Market to you without opt-in — · NEVER
- Hold data longer than needed — · NEVER
- Refuse an access/deletion request — · NEVER
01Who we are
Offgrid Campers WA provides campervan and 4WD camper hire out of Perth, helping couples and small families explore Western Australia with well-equipped, owner-built vehicles. We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store and protect your information when you interact with our website or services. By using campervanhireperth.net.au you agree to the terms described here.
Our ABN is 15 319 579 846.
02Information we collect
We collect both personal and non-personal information to provide and improve our services.
Personal information
- Name, email address, phone number and home address.
- Payment details for booking transactions (handled by our booking platform, Camplify).
- Driver's licence details for rental eligibility verification.
Non-personal information
- IP address, browser type and device information.
- How you interact with the website (pages visited, time on page).
- Approximate geographic location based on IP address.
Travel preferences
- Rental history, trip details and any preferences specified during booking.
03How we collect information
- Directly from you — information you provide during the booking process, an enquiry, or account creation.
- Automatically — via cookies and similar technologies when you browse the site. See our Cookie Policy.
- Third parties — data shared by payment processors or our booking platform when you complete a booking.
04How we use your information
- To process bookings — verify eligibility, confirm reservations and process payments securely through Camplify.
- Customer support — respond to enquiries, resolve issues and send updates about your booking.
- Service improvement — understand how the website is used so we can make it better.
- Legal obligations — comply with laws and regulations, including identity verification for financial transactions.
We only send marketing if you have asked for it, and you can opt out at any time.
05How we share your information
We only share your data when it is necessary to deliver the service:
- With service providers — our booking platform (Camplify), payment processors and IT support, who help us deliver the service.
- Legal compliance — where required by law or to protect our rights, we may share data with authorities.
- With your consent — in specific cases you've agreed to, such as a testimonial or review.
We do not sell your personal information.
06How we protect your data
- Encryption — sensitive data is encrypted in transit using SSL.
- Restricted access — only authorised people can access personal data.
- Ongoing monitoring — we review and update our systems to address vulnerabilities.
Booking payments are processed by Camplify under their own security and privacy controls.
07Your rights
You have the right to:
- Access — request a copy of the information we hold about you.
- Correction — update inaccurate or incomplete details.
- Deletion — request removal of your data, subject to legal obligations.
- Objection — opt out of marketing or restrict certain processing.
- Portability — request a copy of your data in a machine-readable format.
To exercise any of these, email hello@campervanhireperth.net.au.
08Retention, third-party links & changes
Retention. We keep personal information only as long as needed to fulfil the purposes above, comply with legal obligations and resolve disputes. Data no longer needed is securely deleted.
Third-party links. The website may link to third-party sites (travel guides, partner services, Camplify). We are not responsible for their privacy practices — review their policies separately.
Changes. We may update this policy to reflect changes in our practices or legal requirements. The current version is always on this page.
09Contact
Questions about this Privacy Policy or how your data is handled — get in touch and a real person (Dorian) will answer.
- Email — hello@campervanhireperth.net.au
- Phone — 0422 428 584